Frequently Asked Questions (FAQ)
Below are some of the most common questions about CAST Professional Hair extensions. If you need any further information, please contact our team at admin@casthair.com.
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How many packs are needed for a full head?
The amount of hair required depends on the client’s natural hair density and the desired result.
Typical guide:
Nano Extensions (25g per pack)
• 25g (1 pack) – Light volume
• 100g (4 packs) – Medium volume
• 150g (6 packs) – Average full head
Tape Extensions (25g per pack)
• 50g – Light volume
• 100g – Medium volume
• 150g – Average full head
Weft Extensions (50g per bundle)
• 50g (1 bundle) – Light volume
• 100g (2 bundles) – Medium volume
• 150g (3 bundles) – Average full head
Your stylist will recommend the correct amount depending on your hair type and desired result.
Can the hair be coloured or toned?
Yes. CAST extensions are made from premium human hair, meaning they can be toned or coloured by professional stylists if required.
However, bleaching or excessive chemical processing is not recommended and is done at the stylist’s own risk.
Can the hair be heat styled?
Yes. Our extensions can be curled, straightened, and styled just like natural hair.
We recommend always using heat protection and avoiding excessive heat to maintain the longevity of the hair.
How long do CAST extensions last?
With proper care and maintenance, CAST extensions can last several months.
Regular maintenance appointments and proper aftercare will help maximise the lifespan of the hair.
Are the extensions reusable?
Yes. All of our Hair Extensions can be reused with proper professional removal and refitting.
Do you offer trade accounts?
Yes. CAST Professional Hair offers trade accounts for professional stylists and salons.
Approved trade customers receive exclusive professional pricing, which is automatically applied at checkout once logged into their trade account.
How long does shipping take?
Orders are typically processed and dispatched within 1–2 working days. Delivery times will depend on the shipping option selected at checkout.
Please see our Shipping Policy for full details.
Do you offer order collection?
Yes. Local collection may be available. Customers who choose collection will receive a notification once their order is ready to collect.
Please wait for the collection confirmation before arriving.
Can I return hair extensions?
Due to hygiene reasons, hair extensions cannot be returned if the packaging seal has been opened or tampered with.
Please see our Refund & Returns Policy for full details.
Is CAST hair made from real human hair?
Yes. All CAST Professional Hair extensions are made from premium quality human hair, designed to blend naturally, style easily and provide long-lasting results when properly maintained.
How do I choose the right shade?
CAST extensions are available in a wide range of shades designed to blend seamlessly with natural hair.
Your stylist will normally colour match the extensions during consultation to ensure the most natural result. If you are unsure which shade is best, we recommend consulting a professional stylist before purchasing.
Which extension method is best for me?
The best extension method depends on your natural hair type, lifestyle and desired result.
Nano Bonds – ideal for discreet, flexible applications and detailed placements.
Tape Extensions – perfect for quick applications and seamless blending.
Weft Extensions – great for adding volume and length using sew-in or hybrid methods.
Your stylist will recommend the most suitable method based on your hair and the look you want to achieve.
How can I contact CAST?
If you have any questions regarding products, orders, or trade accounts, please contact us at: